
Sales Agent
- Hybrid
- Cluj-Napoca, Cluj, Romania
- Operations
Job description
At SolidStake, we believe that powerful ideas deserve bold storytelling. As a venture studio at the intersection of marketing, digital entertainment, and operations, we specialize in launching and scaling brands that captivate audiences and redefine online experiences.
We’re not just strategists—we’re creatives, brand builders, and growth architects. From crafting breakthrough campaigns to driving data-informed performance, our teams blend imagination with insight to shape narratives that resonate and convert. Whether it’s bringing a new venture to life or accelerating one that’s already growing, we move fast, think big, and execute with purpose.
At SolidStake, we foster a culture where collaboration fuels creativity. We champion diverse talent and fresh perspectives, creating space for every team member to take ownership, elevate their craft, and make a real impact. Join us and help shape the brands—and the stories of tomorrow.
Position Overview:
The Sales Agent is responsible for driving high-quality revenue from low and mid-tier players through proactive outbound engagement. This role focuses on successful deposit conversion, decline reduction, revenue sustainability. The position requires a disciplined, performance and sales -driven professional
Responsibilities within the team:
Player Conversion and Revenue Growth:
Proactively engage assigned Core player segments via outbound calls and direct communication
Convert engagement into successful deposits and increased deposit frequency
Reactivate dormant players within approved promotional frameworks
Identify and escalate players with VIP potential
Deposit Conversion and Decline Management:
Monitor deposit attempts
Guide players toward successful payment methods
Coordinate with Payments when systemic decline issues are identified
Job requirements
Facing the challenges of the role requires:
Experience in iGaming sales, or outbound engagement
Strong understanding of online payment methods and transaction behavior
Experience working within KPI-driven environments
Excellent sales and soft skills
Understanding of bonus mechanics and revenue impact
Strong communication and negotiation skills in English
High attention to detail and compliance awareness
Ability to balance commercial drive with risk control discipline
Flexibility to work shift hours and weekends (flexible hours, on a shift basis)
Compensation and Bonus Scheme
The company offers a competitive base salary combined with a performance-based bonus scheme. Bonuses are structured around measurable performance indicators including successful deposit conversions, quality deposit volume, and achievement of defined revenue targets
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