Junior KYC Analyst

At SolidStake, we believe that powerful ideas deserve bold storytelling. As a venture studio at the intersection of marketing, digital entertainment, and operations, we specialize in launching and scaling brands that captivate audiences and redefine online experiences.

We’re not just strategists—we’re creatives, brand builders, and growth architects. From crafting breakthrough campaigns to driving data-informed performance, our teams blend imagination with insight to shape narratives that resonate and convert. Whether it’s bringing a new venture to life or accelerating one that’s already growing, we move fast, think big, and execute with purpose.

At SolidStake, we foster a culture where collaboration fuels creativity. We champion diverse talent and fresh perspectives, creating space for every team member to take ownership, elevate their craft, and make a real impact. Join us and help shape the brands—and the stories of tomorrow.

Position Overview:

Junior KYC Analysts are responsible for the initial stages of the verification process, focusing on the review and validation of players’ Proof of Identity and Address documents (low-risk players). They ensure accuracy in automated verifications, assist Customer Support with document-related inquiries, and collaborate closely with Mid KYC Analysts to maintain compliance and an efficient verification process

Responsibilities within the team:

• Analyze and verify Proof of Identity (POI) and Proof of Address (POA) documents uploaded by players in the backlog, ensuring compliance with internal policies and regulatory standards (CDD level);

• Review and verify expired identity documents and ensure timely updates to maintain compliance;

• Double-check documents automatically verified by third-party verification tools and take corrective measures in case of discrepancies or errors;

• Handle escalations from the Customer Support Team related to identity and address verification, providing clear and accurate guidance;

• Collaborate with Mid KYC Analysts to review accounts that fall outside their primary area of expertise (beyond POI/POA verification);

• Support the Customer Support Team in verifying customers during the initial part of the verification process (CDD / Proof of Identity & Address);

• Maintain detailed and accurate records of verification decisions and communications with customers;

• Identify and escalate suspicious activities or inconsistencies to Mid KYC Analysts or the Senior KYC Analyst for further review;

• Ensure all tasks are completed in line with internal KPIs for accuracy and timeliness;

• Stay up to date on updates to KYC procedures, tools, and compliance requirements.

Facing the challenges of the role requires:

• Basic understanding of KYC and CDD processes, including identity and address verification;

• Strong analytical skills with high attention to detail;

• Excellent communication and interpersonal abilities;

• Ability to manage repetitive tasks while maintaining accuracy;

• Adaptability to a dynamic, fast-paced environment;

• Familiarity with verification tools, CRM systems, and office applications (e.g., Excel)